Returns & Exchanges
At Nalli Silk Sarees, we strive for perfection in every weave; however, if you are not entirely satisfied with your purchase, we offer a hassle-free 7-day return policy for unused and unstitched products. Our commitment to quality ensures that your shopping experience remains as elegant and seamless as our heritage silks.
Return Process
- 1.Initiate Request
Log into your Nalli account and navigate to the 'My Orders' section to select the item you wish to return within 7 days of delivery.
- 2.Quality Inspection
Ensure the saree remains in its original condition with all tags attached, including the blouse piece and any accompanying accessories or certificates of authenticity.
- 3.Schedule Pickup
Once your request is approved, our logistics partner will visit your address to collect the package at a scheduled time convenient for you.
- 4.Refund Processing
After the item reaches our warehouse and passes quality checks, your refund will be credited to the original payment method within 7-10 business days.