Frequently Asked Questions
Everything you need to know about your Nalli shopping experience.
Does Nalli offer worldwide shipping?
Yes, we ship our authentic silk sarees to over 200 countries worldwide. Shipping costs and delivery timelines vary based on the destination and are calculated at checkout.
How can I verify the authenticity of a Silk Saree?
All our pure silk sarees come with the Silk Mark Label, which is a certification from the Silk Board of India guaranteeing that the saree is made from 100% natural silk.
Do you provide blouse stitching services?
Yes, we offer custom blouse stitching and fall/pico services. You can select the 'Stitching' option on the product page and provide your measurements before adding the item to your cart.
What is your return policy for international orders?
We accept returns within 7 days of delivery if the product is damaged or incorrect. However, customized items like stitched blouses or sarees with fall/pico are not eligible for return.
How should I care for my silk saree?
We strictly recommend dry cleaning only for all our silk products. Store them in a cool, dry place wrapped in a clean muslin cloth to maintain the luster and longevity of the zari.
What payment methods do you accept?
We accept all major credit and debit cards, Net Banking, UPI, and PayPal for international transactions. Cash on Delivery is available for select pin codes within India.